Head of Community - B Lab UK

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BLURB

This is an exciting new role in a fast-growing organisation working with responsible businesses to change capitalism. The B Corp movement encourages businesses to manage their impact on society and the environment with as much rigour as they manage their profits.

The B Corp Movement

Certified B Corps seek to redefine success in business by putting social and environmental impact on a par with profit. B Corps manage the impact of their entire business through the B Impact Assessment and reach high standards of social and environmental performance. B Corps also amend their governing documents to consider the impact of their decisions on people and planet.

The B Corp community is a global group of businesses who provide leadership through their commitments to people and planet, and create examples of success for others to follow. There are now over 4,000 B Corps in over 70 countries and covering 150 sectors. B Corps include Patagonia, The Body Shop, Kickstarter, The Guardian and Veja.

B Lab

B Lab was created in 2006 with the mission to inspire and enable people to use business as a force for good. We are transforming the global economy to benefit all people, communities, and the planet. A leader in economic systems change, our international network creates standards, policies, tools, and programs for business, and we certify companies—known as B Corps—who are leading the way.

B Lab UK was launched in 2015. Our purpose is to redefine success in business through building a community of engaged businesses, raising awareness of the B Corp movement and championing change in the UK economy. The B Lab UK team is small but growing, friendly, innovative, and committed to changing how business operates.

The Head of Community role

The B Corp community in the UK is the fastest-growing in the world, and is becoming more influential as we make the case that every business should be a force for good. At the heart of B Lab UK’s strategy is our community of B Corps, who are engaged Ambassadors for the movement and continuously strive to improve their impact. Our strategy is focused on establishing B Corps as leaders of the shift towards stakeholder driven capitalism.

The successful candidate will play a vital role in B Lab UK’s long-term success by enabling the B Corp community to thrive and lead the way in using business as a force for good. The candidate will be a relationship builder who is a lateral thinker, recognises the importance of process to achieve scale, identifies opportunities and delivers solutions. They will be responsible for managing a team, accountable for meeting the needs of a growing community, overseeing engagement activities and ensuring improvement is integrated into the certification cycle.

Responsibilities will include:

  • Overall responsibility for the community and delivering value for the B Corps in the UK

Team

  • Manage the Community Team and support their development
  • Set the objectives and deliverables for the team

Community Management

  • Responsible for overseeing community invoicing, working with the Community Support Officer to ensure processes are effective
  • Accountable for the delivery and analysis of annual community survey
  • Responsible for risk management of the community

Community Engagement

  • Responsible for planning and expanding our offering to meet a rapidly growing B Corp community
  • Working with the Engagement Manager to explore innovative ways to account manage a growing number of businesses that cover a spectrum of sizes and sectors
  • Working with the Impact Manager to encourage continuous improvement throughout the community and enable B Corps to continue learning and leading on good business practice
  • Manage CEO engagement and run the Ambassadors programme
  • Primary contact for CEOs of large B Corps
  • Oversee and ultimately accountable for key engagement activities, events and tools throughout the year including B Corp Month, Best for the World and the B Hive
  • Responsible for managing existing B Locals and meeting demand for expansion
  • Responsible for an annual B Corp event - ranging from 1 day to multiple nights, working with the team to build a landmark event


Skills and Experience

Essential

  • At least 5 years’ work experience, with at least 2 years operating at a senior level in a community / account management role
  • Accomplished relationship builder and communicator with a track record of engaging diverse stakeholders
  • Strong leader and team builder with the ability to provide clear direction and to motivate a team to deliver outstanding results
  • Demonstrated experience working as part of a dynamic and collaborative team

Person Specification

  • Passionate about the role that business can play in creating a future that benefits all people and the planet
  • A strategic and lateral thinker with an eye for the bigger picture and the end goal
  • Comfortable in a dynamic start-up environment but also understands the need for process. It will be varied and hugely rewarding
  • Collaborative, with a team mentality
  • Proactive, organised and self-motivated. You’ll enjoy rolling your sleeves up and getting things done.

Reports to: Director of Programmes and Engagement

Direct reports: Engagement Manager and Impact Manager

Salary & Benefits:

  • £42,000 per annum
  • 25 days holiday plus bank holidays and office closure over Christmas
  • Flexible hours
  • Work from home 2-3 days a week (others in the office - Aldgate East)
  • Volunteer days


Deadline for applications: 15th August 2021 (11:59 PM)

Interview Process:

All candidates will be contacted within 2 weeks of the deadline passing. The process will consist of at least 2 interviews; one technical interview with a task to prepare and present, and at least one conversational interview. All interviews may be conducted remotely, depending on government guidance.

B Lab UK is Equal Opportunities Employer

B Lab believes an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. We’re not looking for candidates who are “culture fits.” We’re looking for candidates who can expand our culture and challenge business as usual. We strive to foster an environment where all staff can bring their whole selves to work, by their own definition, and we strive to provide all candidates with an equitable and accessible recruitment process.

Or, know someone who would be a perfect fit? Let them know!

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